Surprise and delight guests with a vacation rental gift basket Our guests can also download the Vacasa app to have these details right at their fingertips when they arrive. Instructions for any TVs, game consoles, appliances, fireplaces, or hot tubsĪt Vacasa, we put essential home details in every guest’s Trip Manager, including a recap of the home’s rules and amenities, WiFi passwords, door codes-even a map of nearby restaurants, grocery stores, and other attractions.Check-out times and instructions (such as asking them to run a load of laundry).You can also have a digital guidebook on your website or attached to your Airbnb and Vrbo profiles so guests can easily access the information however they’d like. When you have a comprehensive and well-designed guest book, you’ll notice your guests will have fewer lingering questions and more time to just enjoy themselves. What’s the WiFi password? Any good restaurants nearby? How on earth do I use this remote?Ī vacation rental guest book compiles all the pertinent information guests want to know in one tidy package. This type of personal communication goes a long way in persuading Airbnb and Vrbo guests to leave a glowing review after they check out.Ĭompile important details in a vacation home guest bookĪnother way to set the tone for a stay that’s worthy of 5 stars-answer your guests’ questions before they even ask them. You can also supplement your letter with a personal phone call or text to welcome your guests and ask if they’re satisfied with the property so far. This can be short, sweet, and simple.ĭownload this Airbnb welcome letter example >
Offer a warm welcome, tell them you appreciate that they chose your home to stay in, and wish them a fantastic stay. Leaving your guests a vacation rental welcome letter shows you care-about details, your role as a host, and most importantly, their experience in your vacation home. Initiate a good relationship with your guests and give them a personal welcome, whether or not you can be there in person. Greet guests with a vacation rental welcome letter One way to impress guests right from the start (while also setting the tone for a 5-star stay)? Put together a vacation rental welcome package that will wow them and assure them that they’re in safe hands.
This is key to getting those coveted 5-star reviews that will then help drive even more bookings. The solution: find ways to go above and beyond for your guests. No longer can you deliver the bare minimum and expect for bookings to flood in. And, travelers now have even higher standards than ever before. Today, competition in the vacation rental market can be fierce.
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